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The Dash Truly Wireless Smart Earphones

3.0 3.0 out of 5 stars 1,074 ratings

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Brand Bragi
Model Name FBA_B1000-0001
Color Black
Form Factor In Ear
Connectivity Technology Bluetooth

About this item

  • Stream music from your Bluetooth device, or load up to 1000 songs directly onto the onboard music player (4GB of storage) to play from The Dash free from other devices. Software updateable.
  • Integrated sensor technology tracks your work outs; receive live feedback during fitness activities of your heart rate, steps, cadence, strokes, duration, and more from The Dash or the free Bragi app.
  • Passive noise cancellation begins as soon as The Dash is inserted into your ears. Initiate Audio Transparency with a swipe of The Left Dash, allowing you to hear the world around you.
  • Waterproof up to 1m (3ft) Listen to music while you swim. With our exclusive PerfectFit design, The Dash stays secure and comfortable.
  • Power through your day! Recharge up to 5 times on the go with your portable charging case. Approximately 3 hours of power per charge. Bluetooth connectivity may fail beyond range. Please Note: Kindly refer the Instructional Video from the Image Section before use.

Important information

To report an issue with this product or seller, click here.

Product guides and documents

What's in the box

  • The Charger^The Slide^The Dash Left & Right^Bragi Stickers^Quick start guide^Download Link to the free Bragi App^USB to Micro-USB Cable^(4) Sizes of Silicone FitSleeves for the PerfectFit XS/S/M/L
  • Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Product Description

    Product Description

    The Dash is world’s first Hearable: a wireless smart earphone that combines 3 essential features in 1 product: Listen to music, track your fitness activities, and communicate with others. New features and functionality will improve over time through software upgrades available from Bragi.

    The Bragi KUI (Kinetic User Interface) is a technology that enables features such as MyControl, which is customizable gestures that allow you to answer a phone call with a nod, for example. MyTap enables control by tapping your cheek by your ear.

    Listen to music by streaming audio via Bluetooth, or leave your smartphone behind and use the integrated 4GB music player. You can control The Dash by either using swipe gestures, tapping or holding your finger on the EarTouch interfaces, or directly from your Bluetooth device.

    Track your workouts and collect fitness data with in-ear biometric sensor technology. Receive live feedback of your heart rate, steps and duration while running, and track other stats such as cadence while cycling and breaths while swimming. Gain insights on the go. The Dash are even waterproof up to 1m/3ft., so you can use them during water sports, or any activity indoors or outdoors.

    The Dash is also a Bluetooth communication device. A built-in EarBone microphone and two environmental microphones filter out the surrounding noise to make your voice heard more clearly. Passive noise cancellation begins the moment you put The Dash in your ears, but with a swipe of the Left Dash, turn on Audio Transparency to allow ambient sound to enter the earphones, making you more aware of your surroundings.

    The Dash offers approximately 3 hours of battery life (approximately 4 hours when using the internal player), and you can recharge from The Charger up to 5 times on the go.

    Find the PerfectFit for your ears with our FitSleeves. The PerfectFit ensures a secure and comfortable earphone experience; whether swimming, running, jumping or dancing, The Dash stays in your ears.

    The Dash is a computer in your ear, with a built in 32-but ARM Processer in order to make you Dash smarter over time. In order to make sure your Dash is fully functional, as soon as you open the package, connect The Dash to your computer and check for firmware updates. Firmware updates will be released every few months to enhance the performance of your Dash and make it smarter. Explore and learn all the functions of The Dash and if you need help, please reach out to our customer support team for help via our website.

    From the Manufacturer

    Listen to amazing truly wireless audio

    Bilateral balanced armature speakers 4GB* integrated music player Listen to music without any other device, or stream crystal clear audio from your smartphone, tablet or computer. Data Elements ▪ 4GB* Storage ▪ 1000 Songs ▪ No Wires *3.5 GB available for usage.

    Smart biometric tracking

    Track activities and receive live feedback, keep an ear on your performance while running, swimming or cycling. Heart rate Steps Duration Watch for updates as we implement even more sensory feedback features on The Dash The Dash supports Bluetooth Smart.

    Wireless call handling and ambient sound control

    Answer calls with a single tap. Two ear bone microphones, two environmental microphones filter your voice, even in busy surroundings. With Audio Transparency, listen to the world around you or swipe to mute it. Passive noise cancellation.

    Get more with the free Bragi app

    The Bragi App is a smart expansion of The Dash. Connect and set up The Dash with the Quick start Guide. Check live activity values such as heart rate, steps and duration. Customize your sound settings, adjust volume or control audio transparency remotely. Set up your Bragi profile. Get in touch with Bragi directly through the app. Access The Dash User Manual.

    Recharge on the go

    Power through your day! Recharge on the go up to 5 times with 3 hours playback per charge. The Dash’s rechargeable lithium polymer battery has outstanding performance, packing 100 mAh into an incredibly small package, with no lead, no mercury and no cadmium!

    The PerfectFit

    The Dash adapts to your ears for a PerfectFit! Bragi has created a design that securely stays in your ears, even in extreme situations and strenuous activities. The Dash goes beyond merely providing a comfortable fit! Bragi utilized three-dimensional scans of hundreds of ears. Many different organic shapes were tested. Finally, four shapes were developed, that provide the comfort of the PerfectFit. Nano-coated silicone sleeves in four sizes (XS/S/M/L) are included in The Dash package.

    About the Startup

    Describe your product in 3 words.

    Wireless Smart Earphones

    How did you come up with the idea for this product?

    I was inspired by a conversation with my sister, who died from multiple sclerosis in 2013. She was diagnosed when she was 20, and her condition quickly worsened. She was soon in a wheelchair. Even though she felt utterly terrible, she was a happy person. I asked her why, and she said, “I know that, every day I live, the next day is going to be worse than today, so today is officially the best day of my life. And you know what Nikolaj? It is the same for you. But your perspective is slightly longer than mine.” Since then, I have been thinking about how to help everyone get the best out of that single day. My answer to this was to create a human technological interface that would be acting as an intimate personal assistant. This interface would give you the information you need when you need it, just like a kind, helpful human being. Our challenge was to avoid creating a serial interface that makes you block out everything else in the world. If you want to help people while they are doing something, you have to have a discreet interface that doesn’t take their attention away from what they are doing. Hearing, as opposed to sight is a parallel interface; a person hears everything at the same time. Because of this, I chose the ear over the eye as the sensory interface center point. It is here that a discreet personal assistant can unobtrusively help you and make you better through your sensory audio perception. This is my intention for The Dash.

    What makes your product special?

    The Dash is the world’s first truly wireless smart earphones. They give the wearer total freedom of movement and a whole new listening experience. Bragi has developed a unique OS running on the The Dash, making them essentially an expandable platform for future applications. The Dash are waterproof to one meter, so you can go swimming with them. They have gesture and touch controls to interface with the built in 4GB* music player as well as the on-board activity tracker featuring real time vocal assistant feedback. *3.5 GB available for usage.

    What has been the best part of your startup experience?

    From day one, we received amazing support from the thousands of people who believe as much as we do in the ideas behind Bragi and The Dash. This gave us the power to move forward, even in challenging times. Now, we have created a device that enables people to do better. The Dash is a hearable device unlike any other. Bringing The Dash to life and having the opportunity to share it with the world is an incredibly intense and beautiful experience.

    Customer reviews

    3 out of 5 stars
    3 out of 5
    1,074 global ratings

    Customers say

    Customers are satisfied with the appearance of the headphones. They say that it's a good product. They do, however, have concerns about the bluetooth connectivity issues. They mention that the range is still limited, and the connection absolutely sucks. Customers also dislike the value of the product. Opinions are mixed on performance, sound quality, comfort, quality, and ease of use.

    AI-generated from the text of customer reviews

    52 customers mention46 positive6 negative

    Customers like the appearance of the headphones. They mention that it's a good looking product, and aesthetically pleasing. Some like the concept and design, but the quality is not on the mark with the price.

    "...The Dash itself is also beautiful, and made of decidedly high-quality materials...." Read more

    "...The design is cool and the fit is comfortable. Audio quality is good even at its loudest, though maybe not on par with my old bose ear buds...." Read more

    "The Good:The Bragi-Dash is a good looking product, and is more aesthetically pleasing than its competition...." Read more

    "...The headsets are aesthetically pleasing and snugly fit in the ear with the correct sleeve...." Read more

    243 customers mention108 positive135 negative

    Customers are mixed about the performance of the headphones. Some mention that the device is amazing, the touch functions on the buds were well done, and they're working wonderfully. Others say that it doesn't work so well, it's a fragile design that fails easily, and it sucks at Bluetooth. The first one they tried, the microphones would not work, and the update did not work.

    "...in the manufacturing process or if it’s a fragile design that fails easily...." Read more

    "...The Dash on Amazon I was duly impressed by this brilliant little piece of technology, and wasted no time in placing my order..." Read more

    "...The Bluetooth connectivity issues, lack of multi-point support and mic failure are three strikes against this super gadget...." Read more

    "...Audio transparency is pretty cool. Nice innovation, it still needs some work, but I'm getting used to it...." Read more

    198 customers mention98 positive100 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the sound is okay at best, the 2.2 firmware really needs to be fixed, and the audio transparency is awesome. However, others say that the sounds will drop, there is no active noise isolation, and it's annoying in loud environments or in windy conditions.

    "...The sound quality was good enough , the fit comfortable and secure, and the controls easy to learn and operate. I was loving my Dash!..." Read more

    "...It's annoying in loud environments or in windy conditions but in a quiet office where you don't want to be completely tuned out because your boss..." Read more

    "...I like the “breathing lights” they just look cool. The sound is ok, not great, but I guess you can’t expect too much sound quality in a tiny..." Read more

    "...several features other than audio, such as sensing head motion, audio transparency, touch sensors on the individual earbuds, and being water proof...." Read more

    104 customers mention62 positive42 negative

    Customers are mixed about the comfort of the headphones. Some mention that they fit snugly in-ear and have yet to pop out, while others say that they don't fit well in their ear. The fit and appearance of these is great, and they stay in with no fuss even during long 9+ mile runs. However, some customers say that the fit sleeves can make them uncomfortable to wear, and that after a couple of hours wear they actually hurt. The downside is that they won't fits into the charging case with the Klipsch double flange.

    "...The sound quality was good enough , the fit comfortable and secure, and the controls easy to learn and operate. I was loving my Dash!..." Read more

    "...I just like a tight seal. The downside is that they won't fit into the charging case with the klipsch double flange inserts and you'll have to pop..." Read more

    "...The design is cool and the fit is comfortable. Audio quality is good even at its loudest, though maybe not on par with my old bose ear buds...." Read more

    "...The fit of them in my ear is good, but the plastic sensor nubs that stick out do start to agitate my ear after a bit, especially if I'm having to..." Read more

    82 customers mention34 positive48 negative

    Customers are mixed about the quality of the headphones. Some mention that it is very well made, while others say that the quality is poor and the product is defective. Overall, the product has mixed reviews and opinions are mixed.

    "...Unfortunately it appears they were a defective product. Amazon agreed that they needed to be returned, so I returned them...." Read more

    "...The Dash itself is also beautiful, and made of decidedly high-quality materials...." Read more

    "...However, if I put it in the left pocket the quality deteriorates immediately and forget about walking away from the phone more than a few feet...." Read more

    "...They are quite good. I just like a tight seal...." Read more

    60 customers mention22 positive38 negative

    Customers are mixed about the ease of use of the headphones. Some mention that it becomes quite intuitive after a while, while others say that it is a little complicated to use at first. The instructions are terrible and the product takes some learning and software to use.

    "...This is where my story gets boring, and reminds me of the painfully frustrating, endless, and fruitless attempts to remedy the problem by following..." Read more

    "...a little time to learn but once you have them for a while it becomes quite intuitive...." Read more

    "...product means that there will inherently be some problems and some troubleshooting...." Read more

    "...experience I had with them, they seemed to work well, pairing was a bit cumbersome and the app is a not super user friendly, but maybe in time they..." Read more

    194 customers mention39 positive155 negative

    Customers have connectivity issues with the bluetooth connectivity of the headphones. They mention that the connection absolutely sucks, the range is still limited, and the battery life is short. They also say that the bluetooth technology has always sucked outdoors.

    "...Really? No longer even a simple Bluetooth connection? I finally gave up, and decided to contact customer support...." Read more

    "...Then go to the music app. It seems the app will sometimes have trouble connecting to the dash's if Music connects first or at least if you start..." Read more

    "...but even having my phone in my waist pocket of my scrubs the connection can be spotty...." Read more

    "...They connected just fine and streamed music with no issues, they operated as intended. One big problem, the right earpiece was defective...." Read more

    60 customers mention15 positive45 negative

    Customers are dissatisfied with the value of the headphones. They say that they are overrated, not worth the money, and a waste of time and money. Customers also mention that the sound is nothing amazing and is overrated.

    "...is the TLDR version: Bragi Dash over-promises and under-delivers at a relatively high price point...." Read more

    "...Sound: Nothing amazing, but nothing cheap either. I'm not great with 'how things should sound' but it definitely gets the job done...." Read more

    "...Do not let the price intimidate you. They are well worth the cost...." Read more

    "...Bottom line, these are a godsend, if not a bit pricey. But if you've been at all looking for a truly wireless experience, you will not regret these." Read more

    Best of show!
    5 Stars
    Best of show!
    There's allot to be said about these ear buds. Overall, I've really come to love them after getting used to them. The fit is pretty good with lots of options. I went a step further and jacked on a pair of Klipsch double flange inserts onto the Bragi's by trimming off their insert. It definitely increased the volume and made the sound quality stand out with better isolation and because it's what I'm use to it feels a little more secure when I'm running/ biking, but anyone who doesn't like buds that fit deep into the ear will find my config less comfy. The inserts that come with the Bragi are probably sufficient for many. I used hem for a few days and was quite surprised they never dropped out even though I feared and felt like they might. They are quite good. I just like a tight seal. The downside is that they won't fit into the charging case with the klipsch double flange inserts and you'll have to pop the inserts off before you charge them . Not really perfect. But I put up with it.Small update. I noticed if you want to use the fitness tracker or the app features, in addition to music. Connect the app first. Then go to the music app. It seems the app will sometimes have trouble connecting to the dash's if Music connects first or at least if you start using music before you open the Bragi app.Still enjoying these things! More and more as I get used to the little quirks.Also. Don't be afraid to email technical support. They respond quite quickly and have been helpful so far. It took a little while to get used to the pairing process but once you have it set up, DON'T GO THROUGH THE PROCESS AGAIN. Don't long tap the left or right bud. You did it once. Generally, there's no need to do it again. It seems to cause more problems. Just pop the Bragis into your ear and let them do the rest. They should just connect once the sensors make contact with your ears. It's super simple and has worked without the fuss for a while now. Sometimes they still get wonky and if you drop them into the charger for a sec and let them reset, you can pop them back in your ears and it will almost always work. It's been allot easier than when I would try to pair it through my iPhone control panel (settings). It was painful at first, but once I started trusting the buds to do their own thing they just work as soon as I pop them in my ears.The workout sensors are great. I have never owned a fitness tracker before so I have no frame of reference, but I can at least i can see from day to day how my efforts compare. Waterproof was not a feature I thought would be handy, but it is. Been in the pool a few times. Some people would probably prefer a dedicated tracker, but anyone who wears buds when they run, bike, board or swim will appreciate the form factor and not wearing several devices. I hope they add a "meditation" or relax function to the tracker. Made my suggestion to the devs. Seems like an obvious fit for ear buds, music & meditation.Download the app. It's essential in many ways not the least of which are handing off the data to the iOS health app and setting the max volume. Now that I trust the buds more and have learned the touch commands I don't go into the app as often. Also. Update them and have patience. The update is a long process. I couldn't get it to work connected to my computer (although it think I just lost patience) so I downloaded the update and did it "manually". It still took forever. Probably almost an hour. That wasn't fun. But eventually the lights started pulsing in synch and it worked.Bluetooth range is quite good with my iPhone and I don't need an arm band. If you drop them in your pocket and turn your head to the left you might experience the drop out others are talking about, but that will be the case for many BT buds. Face it, it's still early in the game. Overall the range is quite good if it's unobstructed. 20 feet. Maybe a little more. I drop my phone in my backpack when I bike into work and experience zero dropouts. Around walls is an obvious no go, but that's not to say it won't work every time. Just know that BT has its limits.The touch controls took a little time to learn but once you have them for a while it becomes quite intuitive. For starters, right bud controls the music, left controls fitness and audio transparency. Take a quick look at the manual or the quick reference guide in the app under the help menu. Most of the gestures are obvious. A couple take a day or two to get used to.Audio transparency is pretty cool. Nice innovation, it still needs some work, but I'm getting used to it. It's annoying in loud environments or in windy conditions but in a quiet office where you don't want to be completely tuned out because your boss might be around it seems to be handy. I also use it to stay aware of traffic but the wind noise from a high speed bike run makes it unuseable. Maybe a way to set the mix in the app would be an improvement. I also suggested the option of adding "baffles" that one could drop into the microphone holes. Similar to what Weston does for their buds to "attenuate" and "tune" the sound. In this case it would be like a wind sock on the mic.The sound quality is quite good. My go to wired buds have been klipsch and westone. I'd say these are comparable to the westone's lower end models, not quite as good as the klipsch. They're still good enough to make me dance when the bass bumps and no one is looking. They are plenty loud, but lacking a perfect seal is what drove me to the double flange retrofit. Better isolation helped with volume. Depends on what you are used to. With a perfect seal. Boom! They are jammin. You might think about either going with a flat EQ if you want pure loudness, but I have to say at max volume and a good electronic, bass or loudness EQ the bass does stand out a bit better. I'm a purist and never use EQ, but with these guys, I find making adjustments for the surroundings and level of output can really help with overall enjoyment. Again I'd generally recommend going flat, but do know that sometimes a little EQ can be the better option depending on your circumstances.Battery life is quite good. A few hours per charge and several charges from the charger as advertised, but make sure when you are done with them that they go right back into the box. Again this seems to not only "reset" them but it also tells them to stop trying to connect to your mobile, in which case they will run down without you realizing it since it's constantly pinging your mobile. Quick tip regarding the case. It's magnetized so when you drop the buds in make sure they click into place and the lights start pulsing. It can be tricky getting them in perfectly and can fool you easily at first, but once you get used to letting the magnets snap them into place, it'll be a no brainer.I think most of the harsh reviews are due to users who wanted them to work perfectly right away, but these buds are unique. You do have to get used to how THEY work. Once you do, I think most of you will really like them. I was worried at first myself, but after a couple of weeks I find it hard to want to use my go to Klipsc wired buds despite the couple of things wires still do better. I wouldn't go back to cords and I would definitely want to have an activity tracker in place as well. It's just too good to have one device to do it allIn a convenient easy to wear (your wearing buds already) package.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on August 13, 2016
    28 people found this helpful
    Report
    Reviewed in the United States on September 22, 2016
    Customer image
    5.0 out of 5 stars Best of show!
    Reviewed in the United States on September 22, 2016
    There's allot to be said about these ear buds. Overall, I've really come to love them after getting used to them. The fit is pretty good with lots of options. I went a step further and jacked on a pair of Klipsch double flange inserts onto the Bragi's by trimming off their insert. It definitely increased the volume and made the sound quality stand out with better isolation and because it's what I'm use to it feels a little more secure when I'm running/ biking, but anyone who doesn't like buds that fit deep into the ear will find my config less comfy. The inserts that come with the Bragi are probably sufficient for many. I used hem for a few days and was quite surprised they never dropped out even though I feared and felt like they might. They are quite good. I just like a tight seal. The downside is that they won't fit into the charging case with the klipsch double flange inserts and you'll have to pop the inserts off before you charge them . Not really perfect. But I put up with it.

    Small update. I noticed if you want to use the fitness tracker or the app features, in addition to music. Connect the app first. Then go to the music app. It seems the app will sometimes have trouble connecting to the dash's if Music connects first or at least if you start using music before you open the Bragi app.

    Still enjoying these things! More and more as I get used to the little quirks.

    Also. Don't be afraid to email technical support. They respond quite quickly and have been helpful so far.

    It took a little while to get used to the pairing process but once you have it set up, DON'T GO THROUGH THE PROCESS AGAIN. Don't long tap the left or right bud. You did it once. Generally, there's no need to do it again. It seems to cause more problems. Just pop the Bragis into your ear and let them do the rest. They should just connect once the sensors make contact with your ears. It's super simple and has worked without the fuss for a while now. Sometimes they still get wonky and if you drop them into the charger for a sec and let them reset, you can pop them back in your ears and it will almost always work. It's been allot easier than when I would try to pair it through my iPhone control panel (settings). It was painful at first, but once I started trusting the buds to do their own thing they just work as soon as I pop them in my ears.

    The workout sensors are great. I have never owned a fitness tracker before so I have no frame of reference, but I can at least i can see from day to day how my efforts compare. Waterproof was not a feature I thought would be handy, but it is. Been in the pool a few times. Some people would probably prefer a dedicated tracker, but anyone who wears buds when they run, bike, board or swim will appreciate the form factor and not wearing several devices. I hope they add a "meditation" or relax function to the tracker. Made my suggestion to the devs. Seems like an obvious fit for ear buds, music & meditation.

    Download the app. It's essential in many ways not the least of which are handing off the data to the iOS health app and setting the max volume. Now that I trust the buds more and have learned the touch commands I don't go into the app as often. Also. Update them and have patience. The update is a long process. I couldn't get it to work connected to my computer (although it think I just lost patience) so I downloaded the update and did it "manually". It still took forever. Probably almost an hour. That wasn't fun. But eventually the lights started pulsing in synch and it worked.

    Bluetooth range is quite good with my iPhone and I don't need an arm band. If you drop them in your pocket and turn your head to the left you might experience the drop out others are talking about, but that will be the case for many BT buds. Face it, it's still early in the game. Overall the range is quite good if it's unobstructed. 20 feet. Maybe a little more. I drop my phone in my backpack when I bike into work and experience zero dropouts. Around walls is an obvious no go, but that's not to say it won't work every time. Just know that BT has its limits.

    The touch controls took a little time to learn but once you have them for a while it becomes quite intuitive. For starters, right bud controls the music, left controls fitness and audio transparency. Take a quick look at the manual or the quick reference guide in the app under the help menu. Most of the gestures are obvious. A couple take a day or two to get used to.

    Audio transparency is pretty cool. Nice innovation, it still needs some work, but I'm getting used to it. It's annoying in loud environments or in windy conditions but in a quiet office where you don't want to be completely tuned out because your boss might be around it seems to be handy. I also use it to stay aware of traffic but the wind noise from a high speed bike run makes it unuseable. Maybe a way to set the mix in the app would be an improvement. I also suggested the option of adding "baffles" that one could drop into the microphone holes. Similar to what Weston does for their buds to "attenuate" and "tune" the sound. In this case it would be like a wind sock on the mic.

    The sound quality is quite good. My go to wired buds have been klipsch and westone. I'd say these are comparable to the westone's lower end models, not quite as good as the klipsch. They're still good enough to make me dance when the bass bumps and no one is looking. They are plenty loud, but lacking a perfect seal is what drove me to the double flange retrofit. Better isolation helped with volume. Depends on what you are used to. With a perfect seal. Boom! They are jammin. You might think about either going with a flat EQ if you want pure loudness, but I have to say at max volume and a good electronic, bass or loudness EQ the bass does stand out a bit better. I'm a purist and never use EQ, but with these guys, I find making adjustments for the surroundings and level of output can really help with overall enjoyment. Again I'd generally recommend going flat, but do know that sometimes a little EQ can be the better option depending on your circumstances.

    Battery life is quite good. A few hours per charge and several charges from the charger as advertised, but make sure when you are done with them that they go right back into the box. Again this seems to not only "reset" them but it also tells them to stop trying to connect to your mobile, in which case they will run down without you realizing it since it's constantly pinging your mobile. Quick tip regarding the case. It's magnetized so when you drop the buds in make sure they click into place and the lights start pulsing. It can be tricky getting them in perfectly and can fool you easily at first, but once you get used to letting the magnets snap them into place, it'll be a no brainer.

    I think most of the harsh reviews are due to users who wanted them to work perfectly right away, but these buds are unique. You do have to get used to how THEY work. Once you do, I think most of you will really like them. I was worried at first myself, but after a couple of weeks I find it hard to want to use my go to Klipsc wired buds despite the couple of things wires still do better. I wouldn't go back to cords and I would definitely want to have an activity tracker in place as well. It's just too good to have one device to do it all
    In a convenient easy to wear (your wearing buds already) package.
    Images in this review
    Customer image
    Customer image
    17 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Alessandro
    1.0 out of 5 stars I più bei auricolari del mondo ma.......
    Reviewed in Italy on July 16, 2021
    duncan
    1.0 out of 5 stars This has been my worst ever purchase on Amazon
    Reviewed in Canada on January 17, 2018
    3 people found this helpful
    Report
    RLG
    3.0 out of 5 stars Muy bueno pero no duran
    Reviewed in Mexico on November 3, 2017
    One person found this helpful
    Report
    Michael W.
    1.0 out of 5 stars Katastrophe...NIE WIEDER BRAGI!
    Reviewed in Germany on February 5, 2019
    Customer image
    Michael W.
    1.0 out of 5 stars Katastrophe...NIE WIEDER BRAGI!
    Reviewed in Germany on February 5, 2019
    Ich habe die Kopfhörer im November 2016 Bei Amazon gekauft. Mich hat das Design und die Aussicht "True Wireless Headphones" zu bekommen, extrem angesprochen. Damals war relativ wenig über die Kopfhörer im Internet zu finden, da sie relativ neu im Markt waren. Ich war zwei nicht bei der Kickstarter Kampagne dabei, aber doch noch ein "early Adopter".

    Schon gleich zu Beginn muss man sagen: das Produkt ist aus meiner Sicht eine Katastrophe. Die Bluetooth Reichweite ist unterirdisch. Hat man das Handy in der Hosentasche, hat man schon Verbindungsabbrüche. Liegt das Handy im Wohnzimmer und man geht einen Raum weiter...Ton weg. Immer wurde einem ein Update in Aussicht gestellt, welches das Verhalten verbessern sollte. Mittlerweile gibt es Bragi OS 3.2...was hat es gebracht? Nix. Schlechte Bluetooth Antennen sind und bleiben schlecht. Das ändert man auch mit Software nicht. Was hat man bekommen? Spielereien die kein Mensch braucht...Alexa Integration, Simultanübersetzung mit iTranslate Premium Abo usw. Die Kopfhörer machen nicht das, was sie machen sollen: Ton in einer vernünftigen Qualität und wireless in einer akzeptablen Reichweite abspielen.

    Kommen wir mal zum Update Prozess. Ich selber arbeite in der Softwarebranche. NIE IN MEINEM LEBEN habe ich ein besch...eideneres System gesehen als das. Bragi Updater? Erkennt in 99 von 100 Fällen die Kopfhörer nicht und startet erst gar nicht (man kommt im Prozess nicht weiter). Rapid Update? Man soll das Update File herunter laden und dann auf den Kopfhörer kopieren. Auch hier wieder Probleme, denn der Kopfhörer (zumindest der Linke) wird in 99 von 100 Fällen auf dem PC/Mac gar nicht angezeigt (also nicht korrekt eingebunden). Hat man es dann endlich mal geschafft die Datei auf den Kopfhörer zu kopieren, wird das Update durchgeführt. Anschließend Kopfhörer ins Ohr: "Meine Sprachdateien sind unvollständig. Bitte starte den Bragi Updater und führe das Update erneut durch." Also das ganze Spielchen von vorn. Kopfhörer in die Ladeschale, per USB mit dem PC verbinden und hoffen das die Kopfhörer erkannt werden. Hurra! Beim 100sten von 100 Fällen läuft das Update nun durch.

    Bluetooth Verbindung mit dem Handy: Wer jetzt gedacht hat, alles wird gut - Fehlanzeige. Bragi App geöffnet. "Gehe in die Bluetooth Einstellungen und verbinde den Kopfhörer." Leider wird aber hier nur die Linke Seite (Bragi 27X angezeigt). Reboot des Handys, alles mehrfach löschen, App löschen und neu herunterladen. Irgendwann dann wird der "richtige" Kopfhörer angezeigt - der ohne "X". Verbunden. App gestartet - alles eingerichtet. Musik abgespielt - kein Sound auf der linken Seite.

    Qualtität der Hardware: Wie gesagt: kein Sound auf der linken Seite. Ich nehme den linken Kopfhörer raus, setze ihn behutsam wie ein rohes Ei (sehr schwierig bei dem Frust über den bescheidenen Updateprozess) in die Ladeschale, wieder ins Ohr - kein Ton, wieder in die Ladeschale usw. Plötzlich fühlt es sich komisch an...der Kopfhörer geht leicht auseinander...Ich schaue ihn mir an und sehe, dass er fein säuberlich einmal ringsum gebrochen ist (siehe Foto). Soviel dann dazu...Man muss dazu sagen, dass der Kopfhörer mit Magneten in der Ladeschale gehalten wird. Wenn man ihn also noch so vorsichtig seinem Zielpunkt annähert. Irgendwann wir er einem quasi aus den Fingern gezogen und er rastet in der Ladeschale ein. Das ist so und lässt sich nicht vermeiden. Ob das der Grund für den Gehäusebruch ist, kann ich nicht sagen. Fakt ist jedenfalls: Ich habe den Kopfhörer immer pfleglich behandelt und (man glaube es mir oder nicht) in den 2 Jahren und 3 Monaten seit dem Kauf nur ca. 20 mal aktiv benutzt (aufgrund des stetigen Ärgers über die Bluetoothverbindung).

    Alle Versuche den Kopfhörer doch noch irgendwie in Betrieb zu nehmen, konnte ich an der Stelle abbrechen.

    Fazit: Ich bereue zutiefst, den Kopfhörer nicht früher zu Amazon zurück geschickt zu haben. Ich hatte ihn aufgrund der Bluetooth-Probleme und nervenaufreibenden Softwareupdates lange Zeit in der Schublade liegen gehabt. Immer noch hatte ich die leise Hoffnung ein Update des Updaters würde hier irgendwann eine Verbesserung bringen und die Kopfhörer wären dann endlich auch benutzbar. Nun war ich 3 Monate über die mögliche Rücksendefrist an Amazon (2 Jahre) und auch der Hersteller (der nur 1 Jahr Garantie gibt) war zu keiner kulanten Rücknahme bereit.
    Der Hersteller teilte mir dann mit, man könne mir einen Nachlass auf den Kauf eines neuen Produktes geben.

    Nochmal was von Bragi kaufen? Bloss nicht! Nein - VIELEN DANK! Ich habe mir nun Apple AirPods gekauft. Man kann über Apple denken was man möchte, aber die AirPods kosten gerade mal die Hälfte der Bragi damals (179€ zu 299€) und sind aus meiner Sicht 100.000 mal besser: Bluetooth funktioniert in der ganzen Wohnung, Klangqualität gut, Siri kann benutzt werden wenn man will, kein nerviger Updateprozess (passiert automatisch über das OS des Handys). Am Ende ist also nun alles gut und "The Dash" tritt bei mir nun die Reise in den Elektroschrott an.
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    Juan Ramon Castillo Piedra
    1.0 out of 5 stars Muy caro para solo funcionar bien como mp3
    Reviewed in Spain on March 25, 2018
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